Nicola McGarry - Field Operations Manager

International Women's Week - Maddie Hampson

What is your cur­rent role and how long have you been with VPS?

Field Oper­a­tions Man­ag­er, Scot­land. I’ve been with the busi­ness 8 years.

What has been your career journey?

I joined VPS as an Admin­is­tra­tor on 14/03/14. With­in a few months I was pro­mot­ed to Senior Admin­is­tra­tor due to the knowl­edge and expe­ri­ence of the indus­try I had. In Octo­ber 2014 we lost a large clear & clean con­tract with Fife Coun­cil and as a result we also lost a num­ber of staff includ­ing all Super­vi­sors and the Branch Man­ag­er. At this point I was giv­en the respon­si­bil­i­ty of run­ning the Branch which includ­ed 3 large con­tracts and 25 staff. I was final­ly con­firmed into the posi­tion of Branch Man­ag­er in June 2015. VPS bought Evan­der around the time the prop­er­ty lease was about to expire at the Glen­rothes Depot and the deci­sion was made to relo­cate into the Evan­der Depot in Cum­ber­nauld. As there was already a Branch Manger in this Depot, my title was changed to Front Line Man­ag­er. Fol­low­ing the deci­sion to split both busi­ness­es I was then offered the posi­tion of Region­al Man­ag­er. Dur­ing a restruc­ture of the busi­ness I was giv­en the role of Field Oper­a­tions Manager. 

What made you decide on a career in VPS?

I have planned the work for Lon­don Oper­a­tions for a num­ber of years, over that time I’ve got to know the prod­ucts and their ben­e­fits to our clients. I am con­stant­ly on the phone or email­ing our local clients so I’m real­ly in tune with what they expect from VPS. I want­ed a chance to devel­op myself fur­ther, so I jumped at the oppor­tu­ni­ty to take a Lead­er­ship appren­tice­ship with Dovenest.

What has been the most mem­o­rable achieve­ment in your career so far?

Lead­ing my team safe­ly through the COVID-19 pandemic.

What would you like to achieve in the future?

I would like to make sure my staff get the recog­ni­tion they deserve for the incred­i­ble hard work they put in every day. Ensure they have every­thing they need to do their job to the best of their abil­i­ty and pro­vide our Cus­tomers with the best qual­i­ty and ser­vice in the industry. 

If you would like to join the team at VPS all of our cur­rent vacan­cies can be found at vps​-jobs​.com