Insurer Services

Evan­der Glaz­ing and Locks Lim­it­ed, part of the VPS Group, is the UK’s leading provider of responsive, pre-planned and emergency home & commercial insurance glazing solutions.

Operating for over 30 years we have an extensive knowledge of our client and customer needs and continue to innovate and deliver industry leading service.

Providing a rapid 24/7 response service for all your insurance glazing needs, underpinned by skilled insurance validation from qualified industry experts capable of managing claim outcomes in line with customer choice.

VPS247 trading as Evander Glazing and Locks Limited is the UK’s leading provider in the claims sector for emergency and planned glazing and locks claims, employing over 500 engineers across the UK.

We offer

  • Dedicated client service centre open 24 hours a day, 7 days a week, 365 days a year
  • UK wide coverage including Northern Ireland, Channel Islands and The Isle of Man supported through a number of regional branches
  • Validation, cash settlement, repair and reinstatement: Site validation, surveys and works completed by liveried & experienced directly employed engineers.
  • Client and Customer online portals, EDI technology links and SMS messaging to keep clients up to date

Services include:

Claims

  • FNOL
  • 24/7 365 Emergency attendance and make safes
  • Out of hours call handling
  • Claims management and validation
  • Cash settlement to customers
  • Award winning no policy cover and under excess solutions

Repairs

Our philosophy is to repair wherever possible and we utilise expert training from a number of industry experts. Our services include:

  • Glass repair and replacement
  • Lock repair and replacement
  • UPVC, wood and aluminium frame repair and replacement
  • Repair and replacement of all types of Internal and external doors
  • Garage door repair and replacement
  • Conservatory roofs, repair and replacement, including glass and poly-carbonate
  • Lock repair and replacement

Home security

  • Home Security Survey and advice

Commercial

  • Commercial and large project glazing

Click here to visit the Evander website