Insurer Services

Evan­der Glaz­ing and Locks Lim­it­ed, part of the VPS Group, is the UK’s lead­ing provider of respon­sive, pre-planned and emer­gency home & com­mer­cial insur­ance glaz­ing solutions. 

Oper­at­ing for over 30 years we have an exten­sive knowl­edge of our client and cus­tomer needs and con­tin­ue to inno­vate and deliv­er indus­try lead­ing service. 

Pro­vid­ing a rapid 24⁄7 response ser­vice for all your insur­ance glaz­ing needs, under­pinned by skilled insur­ance val­i­da­tion from qual­i­fied indus­try experts capa­ble of man­ag­ing claim out­comes in line with cus­tomer choice. 

VPS247 trad­ing as Evan­der Glaz­ing and Locks Lim­it­ed is the UK’s lead­ing provider in the claims sec­tor for emer­gency and planned glaz­ing and locks claims, employ­ing over 500 engi­neers across the UK.

We offer

  • Ded­i­cat­ed client ser­vice cen­tre open 24 hours a day, 7 days a week, 365 days a year
  • UK wide cov­er­age includ­ing North­ern Ire­land, Chan­nel Islands and The Isle of Man sup­port­ed through a num­ber of region­al branches
  • Val­i­da­tion, cash set­tle­ment, repair and rein­state­ment: Site val­i­da­tion, sur­veys and works com­plet­ed by liv­er­ied & expe­ri­enced direct­ly employed engineers.
  • Client and Cus­tomer online por­tals, EDI tech­nol­o­gy links and SMS mes­sag­ing to keep clients up to date

Ser­vices include:

Claims

  • FNOL
  • 24⁄7 365 Emer­gency atten­dance and make safes
  • Out of hours call handling
  • Claims man­age­ment and validation
  • Cash set­tle­ment to customers
  • Award win­ning no pol­i­cy cov­er and under excess solutions

Repairs

Our phi­los­o­phy is to repair wher­ev­er pos­si­ble and we utilise expert train­ing from a num­ber of indus­try experts. Our ser­vices include:

  • Glass repair and replacement
  • Lock repair and replacement
  • UPVC, wood and alu­mini­um frame repair and replacement
  • Repair and replace­ment of all types of Inter­nal and exter­nal doors
  • Garage door repair and replacement
  • Con­ser­va­to­ry roofs, repair and replace­ment, includ­ing glass and poly-carbonate
  • Lock repair and replacement

Home secu­ri­ty

  • Home Secu­ri­ty Sur­vey and advice

Com­mer­cial

  • Com­mer­cial and large project glazing

Click here to vis­it the Evan­der website