Case Study

Matalan – Protection from Break-ins

Matalan - Protection from Break-ins

Requirements

Matalan is a leading international fashion and homeware retailer with a network of more than 230 stores throughout the UK. In July 2024, Matalan contacted VPS to provide security solutions at one of their stores. The store had suffered repeated break-ins and Matalan decided that extra security measures were required as quickly as possible.

"I was thoroughly impressed with the promptness of VPS in attending our site and installing the necessary equipment following a burglary; this was all within a fewhours of my call! They took a proactive approach to solving problems while setting up the Smart Hub and later on, two Safer Pods. I genuinely believe that the presence of the Safer Pods has deterred the offenders from returning. They were crucial in safeguarding our store during the ongoing remedial work. I highly recommend reaching out to VPS to explore how they can help solve challenges for your business.”
Jenna Atkinson, Group Profit Protection Manager, Matalan

Partnership

VPS Group operates across the UK, providing a comprehensive range of integrated services through more than 30 depots. Within 90 minutes of receiving the request from Matalan, VPS colleagues were on site to assess the situation and determine the appropriate security solutions.

While the store already had a range of security measures, they did not provide surveillance throughout the store and no remote CCTV monitoring was in place. VPS immediately installed a VPS Smart Hub + with three internal MotionCams on the same day.

That night, there was a further attempted break in at the store. As all VPS Monitored Video Technology is linked to our Alarm Receiving Centre, the breach was immediately detected by
VPS colleagues. VPS contacted Matalan and they arranged the response to the site to investigate the situation and prevent any theft or damage.

The following day, VPS installed two Safer Pod S1 units to the exterior of the store to provide further visual deterrence while security improvements were made to the store front over the next days and weeks. There have been no further attempted breaches at the store.

Products deployed

Our Accreditations

VPS Group business units Nexus and VPS Site Security are approved by the SIA within the Approved Contractor Scheme (ACS) for Security Guarding, Key Holding and CCTV.

Want to Connect With Us?

Drone Survey

Drone Survey

Drone Survey