Please note that this privacy notice has recently been updated. If you have any questions about the recent changes, please contact privacy@
Privacy Notice
Purpose of this privacy notice
VPS Holdings Limited (“VPS”) has created this privacy notice in order to demonstrate our firm commitment to protecting and respecting your personal data (your
The VPS Group is made up of different legal entities in the UK and in France, Netherlands, Spain, Germany, Italy and Republic of Ireland. This privacy notice applies to all of VPS’s subsidiaries in the United Kingdom and the other countries in Europe in which it operates, including VPS (UK) Limited, VPS Site Security Limited, VPS Guardians Limited, Evander Glazing and Locks Limited and Redfields Landscaping & Design Limited in the UK, so when we mention
It is important that you read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing your information, so that you are fully aware of how and why we are using your information.
You can contact VPS at any time as follows:
- By emailing privacy@
- By emailing tellmemore@
- By writing to us at: VPS Group Privacy Team, VPS Group, Broadgate House, Broadway Business Park, Chadderton, Oldham, OL9 9XA
Please also refer to section 13 below for further VPS contact details.
This website is published by DDME on behalf of VPS. Neither VPS nor DDME (“we”) will collect any information about individuals using this website or our services, except where it is specifically and knowingly provided by them, or as otherwise explained in this privacy notice.
We will collect information about you that you give us by filling in forms on our website (including the
Examples of the information that you might provide to us are as follows:
There will also be some limited information that we may collect about you ourselves. On each of your visits to our website, we will automatically collect standard cookies – please refer to section 7 below of this privacy notice for further information about this.
We need to collect your information in order to be able to deliver the services or products you request from us, and to fulfil any orders or contracts you place with us. For example, if you visit the VPS website and request a quote for security services, we need to use your name and email address to send you the quote you have requested. If you enquire about services or accept the delivery of services, you accept that VPS will store your details in our database for the purposes of fulfilling your enquiry and/
Any other processing of your personal data will either be with your consent (for example, we will only send communications about special offers to customers who tell us they want to receive this) or because we are legally required to process it.
Your personal data collected through our websites will only be used for the purposes for which it was provided by you. The information collected will be used to:
If you do not want us to use your data on this way, or if you want to stop receiving these messages from us, please refer to the
We do not intend to transfer your information outside of the EU.
We may also use your information to administer our website and for our own internal operational and administrative purposes only, including troubleshooting, data analysis, testing, and as part of our efforts to keep our website safe and secure. We may also use your IP address to help diagnose problems with our server and to administer our website only.
We will retain your information for the following time periods:
You have various rights in relation to the information we hold about you, including rights to access your information and rights to have it deleted from our systems. Please refer to section 8 for more information about this.
We take your privacy seriously, and we will only share your data with third parties in limited circumstances. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
By using our website, you agree that we have the right to share your personal information with:
We might also share anonymised, non-personal data (including aggregated statistics and group data) about traffic patterns of our website visitors with partners or other third parties. We do not disclose information about identifiable individuals to any third party advertisers on our website, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregated information to help advertisers reach the kind of audience they want to target (for example, women in a certain postcode area). However, we do not sell or share any information or personal data about individual users or any identifiable individual.
What are cookies?
As with most other commercial websites, our website uses a standard technology called
A
How we use cookies
We use the following cookies on our website:
Strictly necessary cookies | These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website | |||
Analytical/ | These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We use cookies operated by Google for these purposes | |||
Functionality cookies | These are used to recognise you when you return to our website. This enables us to personalise our content for you or remember your preferences. We use cookies operated by Twitter, Craft CMS, PHP and CloudFlare for these purposes | |||
Doubleclick – Google DoubleClick | These cookies set by a third party (DoubleClick) and are used for serving targeted advertisements that are relevant to you across the web. Targeted advertisements may be displayed to you based on your previous visits to this website. For example, advertisements about a topic you have expressed an interest in while browsing our site may be displayed t you across the web. In addition, these cookies measure the conversion rate of ads presented to the user. For more information, please visit www.google.com/policies/privacy/partners/ | |||
Universal Analytics (Google) _ga – Google Analytics – For VPS to track site usage - Used to distinguish users _gid – Google Analytics – For VPS to track site usage - Used to distinguish users _ga_DEC86K305V – Google Analytics – For VPS to track site usage - Used to persist session state | These cookies are used to collect information about how visitors use our website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. |
Youtube VISITOR_INFO1_LIVE - cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface YSC - These cookies are set by YouTube to track usage of its services. | We embed videos from our official YouTube channel. This may set cookies on your computer once you click on the YouTube video player. Read more at YouTube’s embedding videos information page. YSC - * expires at the end of your session VISITOR_INFO1_LIVE - *expires after eight months |
CRAFT_CSRF_TOKEN – Craft CRM security cookie – To stop Cross-Site Request Forgery (CSRF) attack | A cookie named CRAFT_CSRF_TOKEN will be created to facilitate protection against cross-site request forgeries. This helps to safeguard data as it is submitted through forms on the website. |
CraftSessionId – Craft CRM – For PHP sessions to maintain sessions across web requests | Craft relies on PHP sessions to maintain sessions across web requests. That is done via the PHP session cookie called "CraftSessionId". This cookie expires as soon as the visitors browsing session expires. |
For example, we use cookies to record information about a user’s access to this website. Users may view the website without the use of cookies by leaving the website, disabling cookies in their Internet browser and re-entering the website, but this may limit your access to this website or the functionality of certain pages within the website. By using this website without disabling cookies, you consent to us collecting and using information obtained from cookies.
Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.
We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration purposes, and to report aggregate information to any third party advertisers on our website. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Please note that any third party advertisers on our website may also use cookies, over which we have no control.
Why we use cookies
As you browse on our website, the website uses its cookies to differentiate you from other users, in order to make sure you don’t see the same content repeatedly, to deliver content specific to your interests, and to help provide you with an excellent user experience. They help us to improve our website and to deliver a better and more personalised service. They also save you from re-inputting information when you return to our website.
Cookies, in conjunction with our web server’s log files, also allow us to calculate the aggregate number of people visiting our website and to check which parts of the website are most popular. This helps us gather feedback in order constantly to improve our website and better serve our customers.
8. Your rights in relation to your information
Your personal data is also protected by the Data Protection Act 2018, the General Data Protection Regulation (and any local other legislation and any legislation or regulations that might supersede this) (the GDPR). VPS takes its obligations under the GDPR seriously, including the requirement that any personal data we use and process must be collected for a specified and legitimate purpose, must be accurate and kept up to date, and we must ensure the security of your personal data is maintained, including against accidental loss and unauthorised access.
You also have various rights under the GDPR in relation to your personal data, including the following:
If you want to exercise any of these rights, please contact us at privacy@
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than one month if your request is particularly complex or you have made a number of requests. In this case, we will notify you of this and will keep you updated about our progress.
We keep our privacy notice under regular review and we will place any updates on this web page. You should regularly check this notice for updates.
This privacy notice was last updated in October 2021.
By using this website, you consent to our collection and use of your information as described in this privacy notice.
This website has robust security measures in place to try to prevent the loss, misuse and alteration of the information under our control.
We treat all personal data that we hold with the utmost care and security. Subject to the terms of this notice and any contract that we have in place with you, any details you provide to us or that we store will remain confidential.
The data that we collect from you will be stored on our secure servers. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the internet can never be guaranteed to be completely secure. While we will do our best to protect your personal data once we receive it on our website and servers, we cannot guarantee the security of your data when it is transmitted to our website over the internet, as there are certain matters that will be outside of our control (for example, any viruses that might exist on your computer). The initial transmission of your personal data is therefore at your own risk. Once your data has been received on our platforms, however, we take ownership for its security as set out in this privacy notice.
You have the right at any time to ask us not to process your personal data. We do need to process certain personal data to be able to fulfil any order or contract that you place with VPS (including your name, email address, phone number and address), so please be aware that any opt-out in relation to this data will have an impact on our ability to deliver our obligations to you.
From time to time, we do also send customers information about our products, services and special offers. We only send this to customers who have specifically given their consent to receive these communications, at the point they submit an enquiry on our website. You can opt-out of receiving these communications at any time by emailing tellmemore@
Our website may also, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these carefully before you submit any personal data to those websites.
You can contact us using the following contact details:
If you have any general queries about products or services or to inform us of any changes or updates to your information | Please contact us at tellmemore@ |
If you have any questions about this privacy notice or how we use your personal data | Please contact us at vps. |
VPS Site Security Limited has a Data Protection Officer, who is responsible for the security of the personal data processed by that legal entity only. For more information about VPS Site Security, please refer to this section of our website: https:// | Please contact the VPS Site Security DPO at vps. |
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