VPS has been recognised for both its customer care and contribution to standards in the security sector at the prestigious IFSEC Security and Fire Excellence Awards this month.

Almost 1,000 of the top industry’s pro­fes­sion­als gath­ered at the sell-out gala night at the Lon­don Park Lane Hilton to wit­ness the actor James Nes­bitt announce the award win­ners for 2018. The judg­ing pan­el includ­ed Geoff Tate, Chair­man, SSAIB, Richard Jenk­ins, Chief Exec­u­tive, Nation­al Secu­ri­ty Inspec­torate and Dr Ali­son Wake­field, Chair­man of The Secu­ri­ty insti­tute.

VPS had already marked up a notable achieve­ment by being a short­list­ed final­ist in a record five cat­e­gories, includ­ing Secu­ri­ty Installer of the Year. Up against com­pet­ing final­ists such as Pana­son­ic and (also a strate­gic part­ner) G4S, it was their new mar­ket-lead­ing web­site por­tal, VPS Insights, that won the Cus­tomer Care Ini­tia­tive of the Year. 

The new por­tal is so user friend­ly. It puts cus­tomers’ needs first by deliv­er­ing the desired infor­ma­tion in a quick and sim­ple for­mat. Being able to pri­ori­tise reports on the new por­tal has real­ly helped us pick up the big­ger issues and also request addi­tion­al works from VPS.” Said Sophie Good­win, Prop­er­ty Admin­is­tra­tor for Work­man LLP, when the por­tal was launched this year.

Man­ag­ing Direc­tor of VPS Guardians, Doug Edwards, also won against stiff com­pe­ti­tion that includ­ed the Nation­al Secu­ri­ty Inspec­torate, for Con­tri­bu­tion to Stan­dards in the Secu­ri­ty Sec­tor, for his ini­tia­tive in bring­ing the UK’s lead­ing prop­er­ty guardian com­pa­nies togeth­er to form a stan­dard-bench­mark­ing trade asso­ci­a­tion, The PGPA.

Now in their nine­teenth year, Secu­ri­ty & Fire Excel­lence Awards has con­sis­tent­ly bro­ken new ground in high­light­ing the very best peo­ple, projects and process­es that the secu­ri­ty and fire sec­tors have to offer. 

More details of all the win­ners and final­ists can be found here.

Winner logo S&FE Awards
Gala night  Large Security Installer finalist
Nicholas Bye and Dave Wormald with James Nesbitt
Doug Edwards - award for contribution to standards