Maddie Hampson - South Planning Coordinator

International Women's Week - Maddie Hampson

What is your cur­rent role and how long have you been with VPS?

I’m cur­rent­ly the Lon­don Plan­ner and been with VPS since Sep­tem­ber 2014

What has been your career journey?

I left school at 16 and went onto com­plete an appren­tice­ship in hair­dress­ing but had no l love for the pro­fes­sion. Unsure of what I want­ed to do I took a temp job at VPS fil­ter­ing calls to the cor­rect depart­ments and depots. I liked the com­pa­ny and indus­try so applied for a full-time job in the cus­tomer ser­vice team. I moved into the key accounts team then final­ly mov­ing over into oper­a­tions in 2016

What made you decide on a career in VPS?

I have planned the work for Lon­don Oper­a­tions for a num­ber of years, over that time I’ve got to know the prod­ucts and their ben­e­fits to our clients. I am con­stant­ly on the phone or email­ing our local clients so I’m real­ly in tune with what they expect from VPS. I want­ed a chance to devel­op myself fur­ther, so I jumped at the oppor­tu­ni­ty to take a Lead­er­ship appren­tice­ship with Dovenest.

What advice would you give to some­one aspir­ing to have a career in VPS?

Famil­iarise your­self with your prod­ucts as much as you can, VPS are spe­cial­ists in Intel­li­gent Triple Pro­tec­tion, mean­ing we can offer solu­tions or a bespoke range of solu­tions from our range. You should get to know the client & lis­ten, every sin­gle cus­tomer will have a dif­fer­ent per­spec­tive and prob­lem to solve. 

What has been the most mem­o­rable achieve­ment in your career so far?

I start­ed a Lead­er­ship & Devel­op­ment course Char­tered Man­age­ment Insti­tute dur­ing Covid, I’m just about to com­plete my stud­ies which have been real­ly chal­leng­ing. Much of the train­ing had to be via zooms. I had to bal­ance stud­ies with my job and home life. I believe you can achieve any­thing you put your mind to with the right support. 

What would you like to achieve in the future?

I would love to put all the skills and knowl­edge I have learned over the past year from the Doven­est appren­tice­ship, and use this to run my own team in Lon­don one day.