Kirsty Semple - Field Ops Manager

International Women's Week - Kirsty Semple

What is your cur­rent role and how long have you been with VPS?

Field Oper­a­tions Man­ag­er and I have been with VPS for 8 years and 8 months.

What has been your career journey? 

I joined Vac­Man (which VPS bought in Octo­ber 2013) on 29/05/11 as a clear & clean oper­a­tive. I was pro­mot­ed to Super­vi­sor in March 2016 when we won the City of Edin­burgh Coun­cil con­tract. I was pro­mot­ed again to Field Oper­a­tions Man­ag­er in Novem­ber 2019.

What made you decide on a career in Oper­a­tions Management? 

I have always enjoyed work­ing in oper­a­tions and decid­ed that I want­ed to work my way up the ranks. I have worked very hard in this indus­try along with my team mates and man­agers. I have also used my expe­ri­ence as an MSO over the years to progress and work bet­ter with staff and Customers.

What advice would you give to some­one aspir­ing to have a career in Oper­a­tions Management?

To work hard, show you’re will­ing to do any­thing that’s asked of you and to be quick off the mark to own and solve any issues that come up as this is a very intense area to manage.

What has been the most mem­o­rable achieve­ment in your career so far?

Becom­ing an FOM, to feel that I was sup­port­ed and thought enough of to give me this role in such a large business.

What would you like to achieve in the future?

To con­tin­ue to progress with­in VPS, to show my full com­mit­ment and sup­port. Also to help lead oth­ers to a brighter future and pos­i­tive career path.

What do you think is the biggest issue faced by women in the work­place today?

It is still very much a man’s envi­ron­ment espe­cial­ly in the Secu­ri­ty busi­ness and there is still a bat­tle to show that women can do the exact same jobs, some­times even better.