Credit Controller (Maternity Cover).

Job Description

JOB TITLE:  Credit Controller (Maternity Cover)
BUSINESS UNIT/DEPARTMENT:    Finance – Credit Control
LOCATION: Chadderton
REPORTS TO: Credit Control Team Leader
RESPONSIBLE FOR: N/A
ROLE PURPOSE:

As a Credit Controller, you will have ownership of the end-to-end process of cash collections across the VPS portfolio of customers. You will also be responsible for reducing accrued revenue, maximising cash collections within payment terms, improving and maintaining DSO whilst assessing credit risks.
LEVEL/GRADE : N/A
DATE: May 2026 
Contract End: April 2027 
 

Key Accountabilities & Activities
• Proactively chasing customers for payments and leading by example.
• Meet or exceed monthly / quarterly cash collection and reduction of the 30+ day’s debt target.
• Accurate reconciliation of customer accounts, by keeping ledgers tidy, ensuring write-off’s,journals, unallocated cash and duplicate accounts are actioned monthly.
• Promote the department by maintaining healthy relationships with work colleagues and customers.
• Recommend accounts for legal action in a timely manner to the Credit Control Manager.
• Enter detailed collection notes on internal finance system.
• Provide accurate input into departmental cash forecasting.
• Openly share creative ideas to support the departments drive for continuous process improvement.
• Assisting with the testing of systems including automation as required.
• Ad hoc duties as required.

Essential/Desirable qualifications, experience and personal attributes
Essential/Desirable:

Essential

• Minimum of 3 years credit control experience in a fast-paced business-to-business environment.
• Excellent organisational skills with the ability to prioritise daily tasks.
• Good oral and written communication skills. Able to communicate at all levels face to face and by telephone.
• Team player with strong interpersonal skills.
• Professional manner when dealing with customers.  
• Able to work under pressure and to tight deadlines.
• Good problem-solving skills and able to use your own initiative.
• Excellent working knowledge of Excel, Word and Outlook.  

• Desirable
• Good all-round education. May have or be working towards attainment of membership of the Institute of Credit Management.
• Experience using Microsoft Dynamics finance system and billing systems.